As millennials and Gen Z increasingly become key drivers and car owners, their expectations—shaped by rapid technological advances and cultural shifts—are forcing collision repair businesses to rethink everything from customer service to operational efficiency. This new wave of change is underpinned by several factors, ranging from an “on-the-go” lifestyle to a deep reliance on mobile […]

At Automechanika Frankfurt, Mario Dimovski, a prominent figure in collision repair and circular innovation, delivered a compelling presentation titled “Innovations & Transformation in the Collision Repair Industry.” As Director of Repair & Circular Innovation for the Boyd Group and IBIS Global Ambassador, Dimovski’s 33 years of experience brought valuable insight into the future of the